Bilingual Merchant Experience Partner | High-Value Accounts

A leading delivery service company in Mexico City is looking for a Merchant Experience Partner. In this role, you will manage a book of business and act as the main contact for high-value merchants, ensuring their success. Responsibilities include troubleshooting issues, fostering relationships, and enhancing the overall merchant experience. Required qualifications include at least 3 years of experience in account management and customer support, as well as a B2 English level or higher.
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