Bilingual Tech Support Specialist — EN/ES (Hybrid)

PowerToFly is seeking a Digital Chat Assist in Mexico City to handle customer inquiries about software and hardware products. Responsibilities include resolving technical issues, logging calls, and updating customers on inquiry resolutions.

The ideal candidate should have a Bachelor's degree or equivalent experience, strong bilingual communication skills, and the ability to maintain professionalism under pressure. The role offers a hybrid work model with comprehensive benefits.