Bilingual Tier 1 Customer Success & Ops Specialist

A global technology leader seeks a Customer Service Specialist in Mexico City to serve as the key contact for Tier 1 customers. This hybrid role involves ensuring smooth order management, handling customer complaints, and collaborating with internal teams. Applicants should have a Bachelor's degree and 2+ years of B2B customer experience, fluent in Spanish and English. This position offers ownership and growth opportunities within a dynamic environment.
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