Boutique Manager for Quiet Luxury Womenswear

The Role

As Boutique Manager, you will lead a small, close-knit team and set the tone for a highly client‑centric environment. This is a hands‑on role for someone who genuinely enjoys being on the shop floor, building relationships, and spending time with clients.

You will:

• Drive a strong CRM strategy, building and nurturing a loyal client base


• Lead by example in appointments and personalised client experiences


• Create a culture where the team focuses on connection, storytelling, and conversion


• Take a proactive approach to client outreach and business development


• Work closely with Head Office on VM and product selection, ensuring the boutique reflects the brand’s identity


• Balance a commercial mindset with a thoughtful, quality‑driven approach

About You

• A people‑first leader who thrives on client rela...