BPO Executive
Cynosure Corporate Solutions • Hyderabad, India
Role Description
Handle student inquiries and support lead conversion through calls and follow-ups. Key Responsibilities: Make outbound calls to leads and handle inbound inquiries. Explain courses, fees, and benefits clearly Maintain CRM and call records Follow up with interested candidates Achieve daily/weekly call and conversion targets Handle basic query resolution Requirements Any graduate / fresher Good communication skills Basic computer knowledge Sales/BPO experience is an added advantage KPIs: Call volume and productivity Lead conversion rate Customer satisfaction Benefits
1-3 years
Outbound Calling, Inbound Handling, Lead Conversion, Communication Skills, CRM Handling, Follow-ups, Customer Support, Basic Computer Skills
1-3 years
Outbound Calling, Inbound Handling, Lead Conversion, Communication Skills, CRM Handling, Follow-ups, Customer Support, Basic Computer Skills