Business Analyst, Retirement Digitization & Automation
Company 1 - The Manufacturers Life Insurance Company • Waterloo, Canada
Role Description
Help modernize Retirement Operations as part of our Digitalization and Automation team. We’re seeking a proactive, experienced Business Analyst who thrives in fast-paced environments, takes initiative, and brings sharp analytical and problem-solving skills.
You’ll own automation and process-improvement initiatives end to end, working side-by-side with developers and business stakeholders to design and deliver solutions that improve efficiency, reduce manual effort, and strengthen risk controls.
To succeed, you bring strong BA fundamentals, the confidence to work independently, and a genuine drive to turn opportunities into measurable change.
Responsibilities
Lead business analysis for automation initiatives, including requirements gathering, future-state process mapping, gap analysis, and cost-benefit analysis.
Own end-to-end BA deliverables across multiple initiatives simultaneously, managing priorities and time...