Business Intelligence Manager At Manulife Toronto

Transform data into actionable business insights at Manulife in Toronto, Ontario. This hybrid role focuses on operational analytics and enhancing customer experiences across Canada’s businesses.

As a Business Intelligence Manager, you will utilize your 7+ years of experience to lead analytics projects and deliver insights. Your expertise in SQL, PowerBI, and data storytelling will empower you to build relationships and drive operational maturity. Collaborate with stakeholders to translate data into strategies that improve performances while demonstrating a curious and analytical mindset.

Key Responsibilities

• Identify trends and translate insights for stakeholders
• Drive operational analytics with service level reporting
• Create and maintain dashboards using BI tools
• Analyze customer journeys to identify friction points
• Manage projects independently, addressing risks and tradeoffs

Requirements