Butler Manager
Royal Caribbean Group • baja california sur, Mexico
Role Description
- Minimum of two (2) years Butler/guest facing experience in a luxury hotel, resort or cruise line environment
- Professional Butler or luxury service certification such as The International Butler Academy is an advantage
- Previous shipboard experience is highly preferred
- Excellent fluent English (verbal and written). Excellent communication skills and additional languages such as (French, Spanish, Italian, Russian, Mandarin, Arabic, Japanese ) are an asset.
- Excellent interpersonal and leadership skills; ability to lead, motivate, and develop a culturally diverse workforce
- Ensure delivery of exceptional butler services to guests
- Ensure all guest orders, requests, enquiries are fulfilled timely & efficiently
- Conduct embarkation inspections of all VIP suites
- Ensure in-suite arrival procedures are executed to brand standards.
- Lead, coach, train, and deve...