Calgary Information Services Technician Role
Osler, Hoskin & Harcourt LLP • calgary, Canada
Role Description
Enhance your career with Osler, Hoskin & Harcourt LLP as an Information Services Technician in Calgary. Your role will focus on delivering excellent tech support and troubleshooting solutions for internal users.
Working within a dynamic team, you will engage directly with staff, addressing issues related to desktop technology and software. This is an opportunity to apply your strong technical skills and customer service experience in a supportive legal environment, ensuring the smooth operation of essential systems.
Key Responsibilities:
• Provide front-line technical support for system inquiries
• Log and track support issues within the ticketing system
• Escalate requests for further resolution as needed
• Assist in network operations and configurations
• Maintain and repair AV equipment for meetings
Requirements:
• Diploma in a computer-related field
• Experience in help desk or technical support
• Strong knowledge of operating systems and networking...
Working within a dynamic team, you will engage directly with staff, addressing issues related to desktop technology and software. This is an opportunity to apply your strong technical skills and customer service experience in a supportive legal environment, ensuring the smooth operation of essential systems.
Key Responsibilities:
• Provide front-line technical support for system inquiries
• Log and track support issues within the ticketing system
• Escalate requests for further resolution as needed
• Assist in network operations and configurations
• Maintain and repair AV equipment for meetings
Requirements:
• Diploma in a computer-related field
• Experience in help desk or technical support
• Strong knowledge of operating systems and networking...