Call Center Advisor, Workshop and roadside services.
J.B. Hunt Transport Services, Inc. • mexico, Mexico
Role Description
Job Objective
Under direct supervision, the position is responsible for answering incoming breakdown calls and resolving equipment issues with our drivers and vendors. The incumbent is required to make safe, cost-effective decisions to facilitate quick repairs in order to maximize equipment utilization.
Advanced English C1.
Workplace: Torre 2, Plaza Uptown Juriquilla, Queretaro
Salary: $18,500 MXN per month before taxes, No bonus.
Minimum Qualification: Bachelor's degrees related to logistics from Mexico.
Schedule: NOCTURNAL SHIFT ONLY: Wednesday 17:00 to 23:00 or 23:00 to 05:00, Thursday to Saturday 17:00 to 05:00, or Sunday to Tuesday 17:00 to 05:00 with change on Daylight Saving Time (horario de verano aún se aplica en EU.).
Key Responsibilities
- Incoming calls, gathering necessary information and routing them to company facilities o...