Call Center - Customer Service

Position: Call Center - Customer Service Location: Naucalpan, Estado de México Work Model: · On-site Model · Monday to Friday, 06:00 am to 06:00 pm We are offering: ● Pay rate: $22K - $32K MXN Monthly ● Direct Hiring ● Law Benefits ● Enhaced Employee Benefits Requirements: · Bachelor’s degree · 1-2 years of Call Center Experience in Customer Service Projects · Communication: clear communication to explain payroll transactions or processes to employees and collaborate with HR/other functional skill teams · English language: excellent communication skills in English (both oral and written) · Customer oriented: experience in handling employee payroll-related matters using CRM tools (Customer Relations Management) · Analytical: good analytical skills with strong attention to details · Time management: ability to thrive in a deadline-driven environment · Confidentiality: ability to handle sensitive financial and personal employee information · Software proficiency: experience with Microsoft...