Campus Retail Operations Manager
Follett • montreal, Canada
Role Description
Drive success in higher education retail as a Campus Retail Operations Manager at Follett. Execute strategic initiatives and ensure high customer service across multiple store locations.
This managerial role involves overseeing day-to-day operations of several bookstore units. You will focus on talent management, staff training, and optimizing the customer experience. Strong financial acumen is required to maintain budgets and drive sales performance.
Key Responsibilities:
• Lead talent management and full-cycle training for staff
• Develop operational plans for various store events
• Analyze business metrics to optimize performance
• Ensure compliance with company policies and procedures
• Build strong partnerships with campus administration
Requirements:
• 3-5 years in retail management
• Bachelor’s degree or equivalent experience
• Exceptional communication and analytical skills
• Ability to...
This managerial role involves overseeing day-to-day operations of several bookstore units. You will focus on talent management, staff training, and optimizing the customer experience. Strong financial acumen is required to maintain budgets and drive sales performance.
Key Responsibilities:
• Lead talent management and full-cycle training for staff
• Develop operational plans for various store events
• Analyze business metrics to optimize performance
• Ensure compliance with company policies and procedures
• Build strong partnerships with campus administration
Requirements:
• 3-5 years in retail management
• Bachelor’s degree or equivalent experience
• Exceptional communication and analytical skills
• Ability to...