Case Manager
Provana • Medellín, Colombia
Role Description
We are seeking a detail-oriented and proactive Personal Injury Case Manager with at least 2 years of experience handling liability, property damage, and bodily injury claims. The ideal candidate has strong communication skills, the ability to manage multiple cases simultaneously, and a solid understanding of insurance processes in PI claims.
Responsibilities
- Manage a full caseload of Personal Injury (PI) files from intake through resolution.
- Evaluate liability by obtaining facts of loss, gathering evidence, reviewing reports, and working with insurers to help secure liability acceptance.
- Assess insurance coverages, including identifying applicable policy limits and exclusions.
- Coordinate property damage claims, including arranging vehicle repairs, total loss handling, and identifying additional p...