Case Manager

Provana • Medellín, Colombia

Location Medellín, Antioquia
Job Type Full time
Posted May 27, 2026

Role Description

We are seeking a detail-oriented and proactive Personal Injury Case Manager with at least 2 years of experience handling liability, property damage, and bodily injury claims. The ideal candidate has strong communication skills, the ability to manage multiple cases simultaneously, and a solid understanding of insurance processes in PI claims.

Responsibilities

  • Manage a full caseload of Personal Injury (PI) files from intake through resolution.
  • Evaluate liability by obtaining facts of loss, gathering evidence, reviewing reports, and working with insurers to help secure liability acceptance.
  • Assess insurance coverages, including identifying applicable policy limits and exclusions.
  • Coordinate property damage claims, including arranging vehicle repairs, total loss handling, and identifying additional p...

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