Casual Guest Experience Ticket Operations Lead 2026-029 (Regina)
The Regina Exhibition Association • regina, Canada
Role Description
Overview
Reporting to the Supervisor, Guest Experience & Ticket Operations, the Guest Experience Ticket Operations Representative Lead oversees event ticket service delivery at venues managed by Regina Exhibition Association Limited (REAL). The role ensures a friendly environment and guest safety by greeting patrons, addressing ticketing needs, scanning tickets, resolving issues, and upholding venue policies with professionalism.
Responsibilities
- Provide Ticketing Computer System & Ticket Purchasing Experience
- Accurately operate ticketing systems, scanners, printers, and other ticketing technologies to sell tickets for events held at REAL venues.
- Assisting customers with purchasing decisions, describing venue layouts and seating locations clearly and concisely.
- Navigating multiple apps, including Ticketmaster and client mobile applications.
- Maximizing all sales opportunities during the transaction process thr...