Client Advice Manager at CIBC Kelowna
CIBC • kelowna, Canada
Role Description
Champion client service at CIBC as a Manager of Client Advice, located in Kelowna. Drive team performance and client satisfaction through effective leadership.
As a full-time Manager, you will work with the Personal and Business Banking team to foster a collaborative environment. Your role is critical in developing client service professionals who are focused on enhancing client experiences. Embrace flexibility as you may work across multiple banking locations and hours, optimizing service delivery to meet diverse client needs.
Key Responsibilities:
• Lead your team to deepen client relationships effectively
• Encourage prompt resolution of client concerns
• Create action plans to improve banking centre performance
• Recruit top talent that shares CIBC’s values
• Use client feedback to enhance service channels
Requirements:
• Experience in people management and leadership
• Active Mutual Funds License or a...
As a full-time Manager, you will work with the Personal and Business Banking team to foster a collaborative environment. Your role is critical in developing client service professionals who are focused on enhancing client experiences. Embrace flexibility as you may work across multiple banking locations and hours, optimizing service delivery to meet diverse client needs.
Key Responsibilities:
• Lead your team to deepen client relationships effectively
• Encourage prompt resolution of client concerns
• Create action plans to improve banking centre performance
• Recruit top talent that shares CIBC’s values
• Use client feedback to enhance service channels
Requirements:
• Experience in people management and leadership
• Active Mutual Funds License or a...