Client Care Coordinator at VCA Canada
VCA Inc. • ottawa, Canada
Role Description
Elevate client experiences as a full-time Veterinary Receptionist at VCA Canada in Stittsville, ON. Engage warmly with clients and pets while managing appointments and providing exceptional customer service.
This role focuses on welcoming clients and their pets, scheduling appointments, and managing phone systems. You will assist in invoicing, discharge procedures, and maintain an organized reception area. A background in customer service or veterinary care is an asset, making this position ideal for compassionate and organized individuals.
Key Responsibilities:
• Welcome clients and pets with warmth every day
• Manage appointment bookings through a multiline phone system
• Make follow-up calls for appointments efficiently
• Handle email correspondence with clients and veterinarians
• Process payments, invoices, and maintain reception cleanliness
Requirements:
• Prior experience in a veterinary assistant or customer service role
• Organized and motivated a...
This role focuses on welcoming clients and their pets, scheduling appointments, and managing phone systems. You will assist in invoicing, discharge procedures, and maintain an organized reception area. A background in customer service or veterinary care is an asset, making this position ideal for compassionate and organized individuals.
Key Responsibilities:
• Welcome clients and pets with warmth every day
• Manage appointment bookings through a multiline phone system
• Make follow-up calls for appointments efficiently
• Handle email correspondence with clients and veterinarians
• Process payments, invoices, and maintain reception cleanliness
Requirements:
• Prior experience in a veterinary assistant or customer service role
• Organized and motivated a...