Client Care Veterinary Receptionist Role
VCA • london, Canada
Role Description
Be a part of London Regional Veterinary Emergency and Referral Hospital as a full-time Client Care Veterinary Receptionist. Provide compassionate support for clients and ensure a welcoming environment for their pets.
This vital role at VCA Canada requires an organized and empathetic individual to assist pet owners through various tasks. You will manage phone and email correspondence, facilitate patient admissions and discharges, and support daily operations in a busy veterinary environment. This position offers opportunities for personal growth in animal care and veterinary procedures.
Key Responsibilities:
• Create a nurturing atmosphere for pets and their parents
• Answer and route calls effectively, including follow-ups
• Manage communication with clients and referring veterinarians
• Oversee the admission and discharge processes
• Process payments and ensure accurate billing
Requirements:
• Previous customer service experience is an asset
• Strong comm...
This vital role at VCA Canada requires an organized and empathetic individual to assist pet owners through various tasks. You will manage phone and email correspondence, facilitate patient admissions and discharges, and support daily operations in a busy veterinary environment. This position offers opportunities for personal growth in animal care and veterinary procedures.
Key Responsibilities:
• Create a nurturing atmosphere for pets and their parents
• Answer and route calls effectively, including follow-ups
• Manage communication with clients and referring veterinarians
• Oversee the admission and discharge processes
• Process payments and ensure accurate billing
Requirements:
• Previous customer service experience is an asset
• Strong comm...