Client Experience Advisor at Desjardins
Desjardins • alton, Canada
Role Description
Join Desjardins as a Client Experience Advisor in the Laurentides region, enhancing member satisfaction through expert banking guidance and promoting digital solutions.
We are looking for full-time Advisory Agents to enrich the experience of our members at Desjardins. As a key player, you will advise clients on banking transactions, assisting them in safely navigating technological tools to complete their own operations. Your expertise will also be vital in resolving any challenges they face, particularly with fraud incidents and irregularities.
Key Responsibilities:
• Guide members on using banking applications
• Greet members and identify their needs quickly
• Contribute to client service and business growth
• Address fraud concerns with appropriate referrals
• Collaborate with financial advisors on service improvement
Requirements:
• No specific experience required, training provided
• Excellent custome...
We are looking for full-time Advisory Agents to enrich the experience of our members at Desjardins. As a key player, you will advise clients on banking transactions, assisting them in safely navigating technological tools to complete their own operations. Your expertise will also be vital in resolving any challenges they face, particularly with fraud incidents and irregularities.
Key Responsibilities:
• Guide members on using banking applications
• Greet members and identify their needs quickly
• Contribute to client service and business growth
• Address fraud concerns with appropriate referrals
• Collaborate with financial advisors on service improvement
Requirements:
• No specific experience required, training provided
• Excellent custome...