Client Experience Manager at Sephora Canada
Confidential • dartmouth, Canada
Role Description
Elevate client interactions as a Client Experience & Beauty Services Manager at Sephora Canada. Lead training initiatives and manage service operations for a standout shopping experience.
Sephora is looking for an experienced Client Experience & Beauty Services Manager to guide team training and drive customer satisfaction. This role encompasses managing reservations, ensuring staff coverage, and implementing visual merchandising concepts. You will play a pivotal role in enhancing service quality and brand engagement.
Key Responsibilities:
• Conduct Beauty Advisor training for new hires and existing staff
• Manage the Services online reservation system efficiently
• Ensure aligned visual merchandising with company standards
• Foster client engagement through technology innovations
• Coordinate vendor management for effective brand training
Requirements:
• 2-4 years management experience in beauty or retail
• Proven coaching and education passion
• Stron...
Sephora is looking for an experienced Client Experience & Beauty Services Manager to guide team training and drive customer satisfaction. This role encompasses managing reservations, ensuring staff coverage, and implementing visual merchandising concepts. You will play a pivotal role in enhancing service quality and brand engagement.
Key Responsibilities:
• Conduct Beauty Advisor training for new hires and existing staff
• Manage the Services online reservation system efficiently
• Ensure aligned visual merchandising with company standards
• Foster client engagement through technology innovations
• Coordinate vendor management for effective brand training
Requirements:
• 2-4 years management experience in beauty or retail
• Proven coaching and education passion
• Stron...