Client-Focused Engagement Manager Role
MaintainX • montreal, Canada
Role Description
Become an Engagement Manager at MaintainX, where you will ensure client satisfaction through effective onboarding and implementation. Play a key role in bridging sales and delivery efforts.
This role involves overseeing the client journey, using your 5+ years of experience in professional services to facilitate onboarding in a SaaS context. Your skills in communication and stakeholder management will be essential in aligning expectations and promoting client success.
Key Responsibilities:
• Collaborate with sales to influence client proposals
• Oversee the transition and onboarding process for clients
• Manage delivery progress and communication proactively
• Align stakeholder interests and expectations effectively
• Ensure a positive onboarding experience for clients
Requirements:
• At least 5 years in implementation or consulting backgrounds
• Strong skills in technical communication and facilitation
...
This role involves overseeing the client journey, using your 5+ years of experience in professional services to facilitate onboarding in a SaaS context. Your skills in communication and stakeholder management will be essential in aligning expectations and promoting client success.
Key Responsibilities:
• Collaborate with sales to influence client proposals
• Oversee the transition and onboarding process for clients
• Manage delivery progress and communication proactively
• Align stakeholder interests and expectations effectively
• Ensure a positive onboarding experience for clients
Requirements:
• At least 5 years in implementation or consulting backgrounds
• Strong skills in technical communication and facilitation
...