Client Onboarding Specialist | Remote | OTE 1200 - 1500 USD
Puulse Marketing • Mexico, Mexico
Role Description
As a Client Implementation & Onboarding Specialist at Puulse AI, you are the critical link between the Sales hand-off and the final website launch. You will manage the entire post-sale customer journey: from gathering business requirements and branding assets to presenting site previews and securing final payment.
We are looking for a high-energy, project-minded professional who can lead US-based business owners through a technical process with clarity, authority, and exceptional service.
Key Responsibilities
Customer Hand-offs
Take ownership of new accounts immediately after the sale is closed; introduce the onboarding roadmap and set expectations.
Information Gathering
Consult with clients to collect all necessary content, images, and brand guidelines required for their AI website build.
Build Management
Work closely with the technical build team to ensure the project stays on schedule and aligns with the client’s ...