Client Service Representative

Overview

We’re building a relationship‑oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

Responsibilities

• Work in a fast‑paced Banking Center as a Member of the Personal and Business Banking Team.
• Use your knowledge of financial services products to help clients with their day‑to‑day banking needs.
• Provide first‑line support by answering questions, assisting with transactions, and proactively connecting clients with the right team members.
• Ensure client engagement by helping clients manage their accounts and products and making interactions meaningful.
• Solve problems by listening, asking questions, and taking accountability for client issues.
• Leverage technology by introducing clients to mobile banking applications and helping them manage their banking needs.

Qualities & Qualifications

• Put clie...