Client Services Analyst - Puerto Rico

About IDR:
Founded in 2020, IDR is a global expert network delivering fast, reliable, and cost-effective insights through a vetted pool of experts. With 250+ employees across 8 global offices, IDR operates 24/7 and is trusted by leading brands worldwide.


The Role:
We are looking for a proactive Client Services Associate to join our team at IDR. In this role, you will be the key liaison between IDR and its clients, ensuring a seamless project experience, high client satisfaction, and long-term relationship growth. This role offers the opportunity to collaborate across international teams and industries, while playing a central part in the expert engagement process.


Key Responsibilities:
Client Relationship Management
Serve as a single point of contact with assigned clients.

Project Coordination & Execution
Coordinate with clients on the executio...