Client Services Project Manager
1135 Epiq Systems Canada LLC • toronto, Canada
Role Description
Job Summary
The Project Manager of Client Services will serve as a leader in successfully managing assigned client relationships through effective project management coordination and execution.
Successful candidates must have team leadership and professional background in the electronic discovery industry to successfully manage multiple projects and client relationships in a fast‑paced environment.
Essential Job Responsibilities
- Serve as the primary liaison with key client representatives with the goal of owning the service delivery relationship.
- Drive overall client satisfaction through effective coordination and communication of client deliverables.
- Effectively execute project forecasts and work schedules implemented by the Sr. Project Manager or Client Services Director.
- Ensure client and project requirements are being met with the highest quality and accuracy through verification and communicating routinely with ...