Client Success Advisor
Safeguard Global • Costa Rica, Costa Rica
Role Description
Are you ready to join the future of work?
Our vision of the future of work is Work In Any Way which offers flexibility for where you work, empowers you to define your ideal work environment, unbound by the traditional notions of what work should look like. Most importantly, it puts people first!
We are recruiting for a Client Success Advisor who plays a pivotal role in fostering longterm, strategic relationships with clients. Maintaining a portfolio of 20-25 clients, you will ensure your clients achieve desired outcomes through our services. This role bridges client needs with internal delivery capabilities, driving satisfaction, retention, product adoption, and advocacy.
Key Responsibilities:
Manage midcomplexity client accounts, acting as the primary point of contact for operational and servicerelated matters.
Translate client goals into longterm success plans covering outcomes, risks, governance, and ado...