Cloud Operations Engineer Id59491 (Cali)
Agileengine • perímetro urbano santiago de cali, Colombia
Role Description
WHY JOIN US
AgileEngine is an Inc. **** company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.
ABOUT THE ROLE
We are looking for a Cloud Operations Engineer to own production support across a full AWS-native technology stack supporting multiple platforms and hundreds of terabytes of data. The role operates as a standalone support function in a fintech environment with on-call responsibilities.
WHAT YOU WILL DO
- Monitor production systems and respond to alerts across the full stack.
- Perform first-level triage on incidents and support requests, escalating to developers with thorough context and diagnostics.
- Execute patching, operational tasks, and documented playbooks.
- Contribute to improving documen...