Clutch Retail Advisor - Customer Experience Focus
Clutch Canada • new westminster, Canada
Role Description
Shape customer journeys at Clutch as a Retail Advisor (Field Specialist)! Be the essential contact point while delivering superior service in car buying and selling.
This permanent full-time role places you at the forefront of customer interactions. With a strong background in retail and customer service, you'll assist clients during vehicle transactions, conduct vehicle inspections, and manage essential documentation. Your role will be pivotal in enhancing customer satisfaction and loyalty.
Key Responsibilities:
• Provide exceptional and special customer experiences
• Act as the initial contact addressing customer inquiries
• Perform detailed inspections on vehicles for quality assurance
• Handle customer paperwork with accuracy and professionalism
• Assist team members in various tasks where required
Requirements:
• Education: High school diploma or equivalent
• Experience: 1+ years in retail and 2+ years customer-focused work
• Valid Class 5 License ...
This permanent full-time role places you at the forefront of customer interactions. With a strong background in retail and customer service, you'll assist clients during vehicle transactions, conduct vehicle inspections, and manage essential documentation. Your role will be pivotal in enhancing customer satisfaction and loyalty.
Key Responsibilities:
• Provide exceptional and special customer experiences
• Act as the initial contact addressing customer inquiries
• Perform detailed inspections on vehicles for quality assurance
• Handle customer paperwork with accuracy and professionalism
• Assist team members in various tasks where required
Requirements:
• Education: High school diploma or equivalent
• Experience: 1+ years in retail and 2+ years customer-focused work
• Valid Class 5 License ...