CMDB Lead Expert Needed at ServiceNow
United Software Group Inc • montreal (administrative region), Canada
Role Description
Join our team as a ServiceNow ITOM SME / CMDB Lead to enhance CMDB governance and service mapping. Leverage your extensive experience in AIOps to drive transformative initiatives toward data quality and operational excellence.
We're seeking a seasoned professional with 7-12 years of experience in ServiceNow. This role involves spearheading the CMDB transformation, ensuring alignment with CSDM standards, and collaborating across teams to boost CMDB adoption. A key focus will be on creating a service-aware AIOps model and leading architectural strategies.
Key Responsibilities:
• Define a multi-phase CMDB maturity roadmap
• Drive CMDB transformation and service mapping initiatives
• Ensure alignment with CSDM and ServiceNow standards
• Establish governance standards for CI lifecycle management
• Manage integrations with third-party monitoring tools
Requirements:
• 7–12 years of hands-on ServiceNow experience
• Strong understanding of CMDB governance and ITIL ...
We're seeking a seasoned professional with 7-12 years of experience in ServiceNow. This role involves spearheading the CMDB transformation, ensuring alignment with CSDM standards, and collaborating across teams to boost CMDB adoption. A key focus will be on creating a service-aware AIOps model and leading architectural strategies.
Key Responsibilities:
• Define a multi-phase CMDB maturity roadmap
• Drive CMDB transformation and service mapping initiatives
• Ensure alignment with CSDM and ServiceNow standards
• Establish governance standards for CI lifecycle management
• Manage integrations with third-party monitoring tools
Requirements:
• 7–12 years of hands-on ServiceNow experience
• Strong understanding of CMDB governance and ITIL ...