Collection Specialiist

John Clements Consultants, Inc • Manila, Mexico

Location Manila, Durango
Job Type Full-time
Posted June 03, 2026

Role Description

Job Responsibilities:

  • Daily monitor the customer accounts in your
    assigned portfolio to identify invoices that are
    overdue, and coming due invoices, and reach
    out to customers to ask them about these
    invoices.
  • Timely and accurately submit all customer specific
    documentation requirements to secure
    payment.
  • Timely research all disputes/shortpayments/
    credits brought to your attention by
    the cash application team or by the customer.
  • Timely act upon the resolution of identified
    customer disputes by either reaching out to
    order management, sales reps or tax team.
  • • Identifies customer (internal/external) &
    stakeholders needs through communication
    and probing
  • Job Qualifications:

  • Education: University studies
  • Experience: 1 year in customer service environment (preferred)
  • Highly organized, detail-oriented, ...
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