Collections Agent for a logistics company
Human Quality. • monterrey, Mexico
Role Description
Collections Agent – Logistics Company
Collections Agent Job Summary in Monterrey, NL. This is a full-time collections agent position that offers a monthly salary of $20,000 MXN, with benefits including life insurance, meal vouchers, and potential performance bonuses. The work schedule includes weekends and is an 8‑hour shift.
Responsibilities- Review assigned accounts for collection efforts.
- Make professional outbound calls to collect payments while maintaining good customer relations.
- Resolve customer billing issues and reduce account delinquency by ensuring proper application of payments.
- Collect payments according to due dates.
- Identify reasons for account delinquency and discuss them with account managers.
- Monitor assigned accounts and collection reports.
- Follow up on payment arrangements.
- Send emails to encourage payment on delinquent accounts.
- Assist with month‑end clos...