Collections Officer - Bilingual French/English
NCRI • montreal (administrative region), Canada
Role Description
Build a career at NCRi as a Bilingual Collections Officer, assisting clients with their debts while engaging in a collaborative and dynamic team environment. The ideal candidate will have strong communication skills in English and French.
NCRi is dedicated to providing exceptional customer experiences, and they need a Bilingual Collections Officer to help manage client accounts. This role involves phone communications, negotiating payment agreements, and educating clients on best payment practices. Your bilingual capability will enable you to connect effectively with diverse clients.
Key Responsibilities:
• Establish professional relationships to facilitate collections
• Negotiate optimal payment arrangements with clients
• Document all activities and update account information
• Handle customer objections professionally
• Achieve department targets for collections
Requirements:
• Minimum 1 year of Collections experience
• Minimum 1 year of Call Centre exp...
NCRi is dedicated to providing exceptional customer experiences, and they need a Bilingual Collections Officer to help manage client accounts. This role involves phone communications, negotiating payment agreements, and educating clients on best payment practices. Your bilingual capability will enable you to connect effectively with diverse clients.
Key Responsibilities:
• Establish professional relationships to facilitate collections
• Negotiate optimal payment arrangements with clients
• Document all activities and update account information
• Handle customer objections professionally
• Achieve department targets for collections
Requirements:
• Minimum 1 year of Collections experience
• Minimum 1 year of Call Centre exp...