Collision Center Customer Care Representative
Capital Automotive Group • regina, Canada
Role Description
Step into a rewarding role as a Collision Center Customer Care Representative with Universal Collision Center Inc. Deliver outstanding service in an environment that values efficiency and professionalism.
In this dynamic role, you will be the friendly face at Universal Collision Center, greeting customers and managing their needs during vehicle repairs. Your organizational skills will shine as you streamline processes, keep records updated, and assist customers through every step. Your proactive approach will make a significant impact on customer satisfaction.
Key Responsibilities:
• Welcome customers and manage their inquiries
• Coordinate drop-off and pickup of vehicles
• Schedule body shop and detailing appointments
• Keep customer files organized and accessible
• Handle customer complaints and provide resolutions
Requirements:
• 1–3 years of experience in customer service or office
• Excellent verbal and written communication skills
• Natural abilit...
In this dynamic role, you will be the friendly face at Universal Collision Center, greeting customers and managing their needs during vehicle repairs. Your organizational skills will shine as you streamline processes, keep records updated, and assist customers through every step. Your proactive approach will make a significant impact on customer satisfaction.
Key Responsibilities:
• Welcome customers and manage their inquiries
• Coordinate drop-off and pickup of vehicles
• Schedule body shop and detailing appointments
• Keep customer files organized and accessible
• Handle customer complaints and provide resolutions
Requirements:
• 1–3 years of experience in customer service or office
• Excellent verbal and written communication skills
• Natural abilit...