Commercial Account Manager

About the role

We value integrity, respect, a customer‑driven mindset, excellence, and generosity. Our diversity and inclusion efforts create a respectful and inclusive work environment.

We are looking for a Commercial Account Manager to join our growing team.

Responsibilities

• Provide customers with prompt service by offering advice, helping them understand insurance, and discussing customer concerns.
• Receive and process all incoming commercial paperwork.
• Assist with quotes to customers, write new business, review existing coverage, and update customer files.
• Prepare documentation for insurers, complete applications for new clients, and issue insurance certificates.
• Process endorsements, invoice, and follow up on payments.
• Communicate with insurance companies, negotiate with underwriters on customers’ behalf, negotiate renewal terms, and follow up with adjusters on claims status.
• Source and...