Community Outreach Manager in Alberta
Serco Group plc • edmonton, Canada
Role Description
Expand your leadership capabilities with Serco as a Community Outreach Manager in Alberta. Guide a dedicated team of Service Navigators, helping job seekers access vital services in the community.
This managerial role demands strong experience in community outreach and team leadership. You will supervise Service Navigators, ensuring high-quality, trauma-informed navigation practices aligned with program goals. Foster community partnerships while monitoring trends and reducing barriers for job seekers.
Key Responsibilities:
• Supervise and coach Service Navigators daily
• Monitor caseload distribution and team capacity
• Maintain and expand relationships with service providers
• Lead training sessions and team meetings for skill building
• Identify system gaps and emerging trends for Program Leadership
Requirements:
• Bachelor’s degree in Social Services or related field
• 5–7 years of experience in employment services or navigation
• Minimum 3 years in ...
This managerial role demands strong experience in community outreach and team leadership. You will supervise Service Navigators, ensuring high-quality, trauma-informed navigation practices aligned with program goals. Foster community partnerships while monitoring trends and reducing barriers for job seekers.
Key Responsibilities:
• Supervise and coach Service Navigators daily
• Monitor caseload distribution and team capacity
• Maintain and expand relationships with service providers
• Lead training sessions and team meetings for skill building
• Identify system gaps and emerging trends for Program Leadership
Requirements:
• Bachelor’s degree in Social Services or related field
• 5–7 years of experience in employment services or navigation
• Minimum 3 years in ...