Confirmations Representative - Work from home (Mexico City area)

What you will do?

• Promote awareness of brand image internally and externally.
• Communicate with potential owners via telephone to confirm preview package sales/tours.
• Explain details and requirements related to attending a sales presentation to potential owners and verify that individuals meet eligibility requirements.
• Overcome potential owner objections while maintaining a polite and enthusiastic demeanor. Encourage guests or callers to purchase or schedule preview package sales/tours.
• Check availability of accommodations and dates, including finding alternative dates or options if first choice is not available.
• Answer guest questions about property facilities/services.
• Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems.
• Follow all company policies and procedures; maintain confidentiality of propr...