Consultant - Business Rates Administrator

General

· Providing administration assistance in the operational management of a large complex client portfolio or multiple smaller portfolios under guidance from a senior colleague.

Liability and Payments

· Verification of rates bills issued by billing authorities against data held in GLHIMSin respect of properties throughout England, Wales, Scotland and Ireland.

Resolving queries where rates bills are not verified, which may involve assistance from a senior colleague.

· Liaising with billing authorities to correct matters relating to occupational changes, changes to the rating list and exemptions and reliefs.

· Ensuring all portfolio movement is actioned appropriately.

· Obtaining information from clients and responding to queries.

Refunds

· Prepare and submit formal refund requests to relevant billing authorities.

· Maintain regular communication with billing authorities to monitor progress ...