Contact Center Agent – US Payroll

Build a career with confidence

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we’ve led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world‑class, diverse workforce that puts the customer at the center of everything we do.

About the role

As a Contact Service Agent (Payroll), you will serve as the first point of contact for all payroll‑related inquiries, delivering exceptional customer support to employees and business partners. In this role, you will resolve issues efficiently, ensure accurate communication, and collaborate closely with payroll teams to provide timely and high‑quality service. Your work will help ensure a seamless employee experience and support the integrity of payroll operations.

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