Counsumer Engagement Center Specialist
Unilever • Saray Mahallesi, Turkey
Role Description
Function
Global Marketing Services – Consumer Engagement Center
Work Level
WL1
Reports to
Rachel Weekes
Scope
Turkey & Arabia & NALI
Location
Istanbul
Terms & Conditions
Full time
JOB PURPOSE
This role exists to provide consumers with best-in-class service by responding to their inquiries and concerns about products and services. You’ll be part of a team that believes in doing work that matters — for people and the planet.
Because here, we don’t just hire for jobs. We invite you to be part of something bigger.
KEY RESPONSIBILITIES
+ Manage consumer satisfaction through effective handling of consumer contacts
+ Understand consumer needs and expectations
+ Build community loyalty and enhance company reputation
+ Introduce and implement company policies related to...
Global Marketing Services – Consumer Engagement Center
Work Level
WL1
Reports to
Rachel Weekes
Scope
Turkey & Arabia & NALI
Location
Istanbul
Terms & Conditions
Full time
JOB PURPOSE
This role exists to provide consumers with best-in-class service by responding to their inquiries and concerns about products and services. You’ll be part of a team that believes in doing work that matters — for people and the planet.
Because here, we don’t just hire for jobs. We invite you to be part of something bigger.
KEY RESPONSIBILITIES
+ Manage consumer satisfaction through effective handling of consumer contacts
+ Understand consumer needs and expectations
+ Build community loyalty and enhance company reputation
+ Introduce and implement company policies related to...