CRM Data Analytics Lead at DEPT®
DEPT ® • toronto, Canada
Role Description
Drive customer engagement as a CRM Data & Analytics Lead at DEPT® in Toronto. Use Bluecore to transform data into actionable insights and elevate marketing strategies.
In this hybrid role, you'll focus on analyzing CRM data to create dashboards that monitor KPIs and ensure data accuracy. You'll improve customer segmentation to optimize marketing campaigns, which directly contributes to enhanced customer retention and engagement strategies.
Key Responsibilities:
• Develop dashboards to track sales and engagement KPIs
• Ensure accuracy of customer data in the CRM system
• Segment audiences for improved campaign targeting
• Configure CRM workflows and train staff
• Provide insights to enhance customer retention efforts
Requirements:
• Strong knowledge of SQL, Excel, and CRM platforms
• Proficient in BI tools like Looker or Tableau
• Ability to apply statistical methods effectively
• Excellent teamwork and communication skills
• Experience analyzing c...
In this hybrid role, you'll focus on analyzing CRM data to create dashboards that monitor KPIs and ensure data accuracy. You'll improve customer segmentation to optimize marketing campaigns, which directly contributes to enhanced customer retention and engagement strategies.
Key Responsibilities:
• Develop dashboards to track sales and engagement KPIs
• Ensure accuracy of customer data in the CRM system
• Segment audiences for improved campaign targeting
• Configure CRM workflows and train staff
• Provide insights to enhance customer retention efforts
Requirements:
• Strong knowledge of SQL, Excel, and CRM platforms
• Proficient in BI tools like Looker or Tableau
• Ability to apply statistical methods effectively
• Excellent teamwork and communication skills
• Experience analyzing c...