Crm Specialist (Guadalajara)

At GDL Connect we're the future of nearshore.
If you're passionate about social media and understand the intricacies of the mortgage industry, you might be a good fit for the team!
We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Support Specialist.
If you are passionate about problem-solving, enjoy interacting with customers, and thrive in a fast-paced tech environment, we'd love to hear from you!
Key ResponsibilitiesConfigure and maintain CRM automations, workflows, and follow-up sequences.Experience with CRM platforms.Understanding of workflow automations, if/then statements, and lead tagging processes.Strong attention to detail and organizational skills.Ability to learn quickly and adapt to new tools or processes.Excellent communication and problem-solving skills.Ensure proper tagging and organization of leads within the CRM.Troubleshoot and resolve automation issues as they arise.Collaborate with the team to i...