Customer Account Coord. (On site - Midtown Jalisco, GDL)

Responsible for servicing external and internal customer needs and proactively participating in the operation process
Junior

• University Degree
• From 1 up to 3 years in a similar role is preferred
  

Key Activities And General Responsibilities

• Receive and process orders/purchase write up
• Follow up in a timely matter on a production-ready date with the supplier
• Close communication with the team for approvals
• Support Account Managers / Traders with specific accounts
• Answer customer inquiries
• Communicate issues/challenges
• Support Sr. Trader, Sales Executives, and Commodities/Account Specialists in efforts to gain and retain customers/vendors including logging appropriate information (e.g., contact information) into CRM
• Work with sales/purchase contract, call off, order and delivery confirmations, and delivery notes
  

Knowledge Required

• Expe...