Customer Account Coordinator (On site - Andares, Guadalajara)

Customer Account Coord. (On site - Midtown Jalisco, GDL)

Responsible for servicing external and internal customer needs and proactively participating in the operation process.

Junior

• University Degree
• From 1 up to 3 years in a similar role is preferred.

Key activities and general responsibilities

• Receive and process orders/purchase write up
• Follow up in a timely matter on a production-ready date with the supplier.
• Close communication with the team for approvals.
• Support Account Managers / Traders with specific accounts.
• Answer customer inquiries.
• Communicate issues/challenges
• Support Sr. Trader, Sales Executives, and Commodities/Account Specialists in efforts to gain and retain customers/vendors including logging appropriate information (e.g., contact information) into CRM.
• Work with sales/purchase contract, call off, order and de...