Customer Care Coordinator at ParaMed
ParaMed Home Health Care • belleville, Canada
Role Description
Join ParaMed as a Customer Care Coordinator, where you will provide outstanding service to clients and staff. This full-time role is focused on matching care needs with the right personnel.
As a pivotal team member at ParaMed, you will be responsible for scheduling care based on patient needs and staff availability. Your duties will include updating patient and employee records, facilitating communication among stakeholders, and documenting interactions efficiently. Strong customer service and communication skills are essential in this rewarding position.
Key Responsibilities:
• Assign staff based on patient needs and availability
• Build and manage care schedules for clients
• Maintain accurate records in the computerized system
• Respond courteously to calls and electronic communications
• Document all patient and staff interactions effectively
Requirements:
• One year of administrative or office experience
• Experience in scheduling is an asset
• Str...
As a pivotal team member at ParaMed, you will be responsible for scheduling care based on patient needs and staff availability. Your duties will include updating patient and employee records, facilitating communication among stakeholders, and documenting interactions efficiently. Strong customer service and communication skills are essential in this rewarding position.
Key Responsibilities:
• Assign staff based on patient needs and availability
• Build and manage care schedules for clients
• Maintain accurate records in the computerized system
• Respond courteously to calls and electronic communications
• Document all patient and staff interactions effectively
Requirements:
• One year of administrative or office experience
• Experience in scheduling is an asset
• Str...