Customer Care Operations Lead (Not a BPO company)
J-K Network Services • veracruz, Mexico
Role Description
Overview
The firm, established in 2006, develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations.
Position: Customer Care Operations Lead
Industry: Logistic Company
Location: Binan, Laguna
Schedule: Monday to Friday
Salary: Php 25,000 – Php 35,000
Work Setup: On site
Benefits- HMO
- Government benefits
- 13th Month Pay
- Sick Leave
- Bachelor’s degree holder
- At least 3-5 years of experience as Customer Support Supervisor
- Amenable to work in Technopark, Binan Laguna
- Can attend face-to-face interview
- Can start as soon as possible
- Manages daily back-office customer service operations, addressing client inquiries through email and phone
- Ensures ...