Customer Education Specialist at Varicent
Important Business • toronto, Canada
Role Description
Lead engaging training sessions as a Senior Customer Education Specialist at Varicent. Empower users through practical learning and enhance their confidence with our product offerings.
In this critical role within Varicent’s Customer Success team, you will design and deliver live enablement programs tailored to client needs. Your expertise in instructional delivery, adult learning principles, and virtual platforms will help drive user engagement and retention. Collaboration with stakeholders is essential as you refine training content and reflect the most recent product updates.
Key Responsibilities:
• Partner with instructional designers for curriculum development
• Deliver high-impact virtual training sessions to customers
• Facilitate interactive learning experiences using multiple platforms
• Gather participant feedback for session improvement
• Mentor and support fellow facilitators in training best practices
Requirements:
• 6+ years of instructional del...
In this critical role within Varicent’s Customer Success team, you will design and deliver live enablement programs tailored to client needs. Your expertise in instructional delivery, adult learning principles, and virtual platforms will help drive user engagement and retention. Collaboration with stakeholders is essential as you refine training content and reflect the most recent product updates.
Key Responsibilities:
• Partner with instructional designers for curriculum development
• Deliver high-impact virtual training sessions to customers
• Facilitate interactive learning experiences using multiple platforms
• Gather participant feedback for session improvement
• Mentor and support fellow facilitators in training best practices
Requirements:
• 6+ years of instructional del...