Customer Engagement Specialist at goeasy
goeasy • toronto, Canada
Role Description
Maximize customer satisfaction as a Customer Engagement Specialist at goeasy. Focus on building client relationships and enhancing customer lives through personalized financial solutions.
Join goeasy, Canada’s top lease-to-own company, as a key player in customer solutions. As a specialist, you will connect directly with customers to comprehend their financial needs and offer tailored, engaging strategies that boost sales. Your role is crucial for establishing trust and delivering effective financial guidance.
Key Responsibilities:
• Welcome customers and resolve inquiries promptly
• Assess customer needs for suitable product matches
• Communicate terms effectively and educate on credit
• Use cross-selling techniques for increasing sales
• Build lasting relationships with clients
Requirements:
• Strong interpersonal and communication skills
• Ability to understand financial situations and recommend solutions
• Experience in sales or customer service pre...
Join goeasy, Canada’s top lease-to-own company, as a key player in customer solutions. As a specialist, you will connect directly with customers to comprehend their financial needs and offer tailored, engaging strategies that boost sales. Your role is crucial for establishing trust and delivering effective financial guidance.
Key Responsibilities:
• Welcome customers and resolve inquiries promptly
• Assess customer needs for suitable product matches
• Communicate terms effectively and educate on credit
• Use cross-selling techniques for increasing sales
• Build lasting relationships with clients
Requirements:
• Strong interpersonal and communication skills
• Ability to understand financial situations and recommend solutions
• Experience in sales or customer service pre...