Customer Experience Associate at Canada Gold (Vancouver)

Canada Gold is hiring a full-time Customer Experience Associate in Surrey, BC, focused on delivering exceptional service in buying and selling precious metals. Enjoy comprehensive training to help you succeed in this customer-centric role.

In your role as a Precious Metals Analyst, you will guide customers through transactions at Canada Gold. You’ll sharpen your customer service skills while meticulously evaluating valuables and providing key product information to clients. A clean and skilled store environment will be maintained under your care.

Key Responsibilities

• Offer outstanding customer service via phone and in-person interactions
• Evaluate and appraise precious metals and jewelry
• Provide accurate and transparent customer education
• Keep the store environment organized and professional
• Assist with daily operations to ensure team success

Requirements

• Minimum of 1 year custo...