Customer Experience Associate - Decarie & Ferrier, Montreal, QC - 30 hrs/week
Scotiabank • Montreal, Canada
Role Description
Customer Experience Associate - Decarie & Ferrier, Montreal, QC - 30 hrs/week
Requisition ID: 263203
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
**About the role**
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
+ Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
+ Processing day to day transactions
+ Nurturing rich, long-standing relationships
+ Contributing to the Branch’s targets by identifying and fulfi...
Requisition ID: 263203
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
**About the role**
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
+ Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
+ Processing day to day transactions
+ Nurturing rich, long-standing relationships
+ Contributing to the Branch’s targets by identifying and fulfi...