Customer Experience Associate - Future Opportunities - Montreal West - part time
Dormont Manufacturing Co • dollard des ormeaux, Canada
Role Description
Role Overview
Customer Experience Associate at TD Canada Trust. This frontline banking role involves delivering excellent customer service, processing financial transactions, and recommending tailored banking solutions.
Work Location & Hours
Location: Dollard-des-Ormeaux, Quebec, Canada
Hours: 15 hours per week
Line of Business
Personal & Commercial Banking
Pay Details
USD 21.50 – 27.05 CAD per hour (subject to candidate’s skills, experience, and location)
Responsibilities
- Process financial transactions such as deposits, withdrawals, and bill payments following standard operating procedures, industry regulations, and TD Code of Conduct and Ethics.
- Identify and understand customer needs to recommend suitable banking solutions while handling sensitive information with discretion.
- Respond to and resolve customer concerns using standard procedures, escal...