Role Description
Rémunération
$22.00 - $27.21 CAD
Entreprise
TD Canada Trust, Edmonton, Alberta, Canada.
Poste
Customer Experience Associate
Responsabilités
- Process financial transactions like deposits, withdrawals, and bill payments according to standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics.
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters.
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities as necessary.
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner.
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes.
- Help build a positive, diverse and e...